Who
owns a web site once it is built?
With Nut-Nae Art, you do. Some designers want to copyright
their work for you, we do not. The only possible exception is
when you use photographs or other content that might be copyrighted
by someone else, but used with permission.
Can
I start with a pre-designed website and then change to a custom
site?
Yes &
No. You can start with a pre-designed site, but they are contracted
for a year. You can pay it out or wait until the year is up
to go custom. You can base the new custom site on the old design,
but an entirely new site will have to be created. Many aspects
of your pre-designed site can not be moved around or manipulated.
So, if you sign up for a pre-designed site plan on using it
for at least one year.
Can
you revamp my pre-designed website?
The structure or general layout of a pre-designed website
can not change because it is sold as is. Once the structure
is changed, it becomes a custom design. However; we can add
pages, change the content within the pages, change any images
and or colour.
How
much hosting storage does my website get for $20 per month?
100 MB, if this exceeds 100 MB we will notify you &
your hosting will go up to $25 per month.
How
much will my site maintenance cost for the year?
All of our maintenance is billed out per minute at
a rate of $50 per hour (.83 per minute). We do not charge a
minimum fee, unlike most design firms ($40 or a 1/2 hour @ $80
per hour). We can not quote a monthly or yearly price on this
service because we do not know how many minutes will be needed.
We can however, give you an idea of how much time a specific
update will take.
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It has been suggested to us to link
on to some other sites to increase visibility. How do you go
about this?
We can
add other links to your site, just send them to us -- but we
don't think that's what you are asking -- we think you mean
you'd like other sites to link to you? If so, you should ask
your suppliers to list you (if they offer that) on their sites.
You can search for them & see what you can find. There may
be fees involved for these links. If you'd like to target Southern
Saskatchewan and area, there are a couple sites you can advertise
on. For example, the Estevan Motor Speedway brings thousands
of visitors a year to Estevan, and their site gets about 150
visitors a day (in season). You can advertise on their site
for as little as $200 a year, and that's a far cry from other
advertising methods.
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We
can't get our website to come up under specific searches.
If you are our customer, your site has been registered
very well, and should be working great. You may have unreachable
expectations with regards to Search Engine Submission ( ie -
finding your site with Google). If your site comes up on most
specific searches on Google’s 1st page -- these are great
results. Say a person is searching for a restaurant in Estevan.
They are not going to do a search for "restaurant"
-- but rather "Estevan restaurant". Considering the
size of the internet, consumers must use geographical areas
to search – unless location means absolutely nothing to
that type of business.
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What will help our website gain more
traffic?
You need
to let everyone know that you are online. Add your website address
to your business cards, newspaper ads, put a decal on your car,
add it to your email signature & voice mail..."We aren't
in right now, please visit us online at www.yoursite.com..."
and give it time.
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I use my website history statistics
offered by Nut-Nae Art and I am having difficulty determining
if people from Alberta are looking. Where can I look in my statistics
for this information?
When you
click on each month within your stats area, it will give you
details at the bottom of the stats area. It won't tell you someone
from Alberta was on your site but rather someone with internet
access from Telus (for example) was.
We
are looking at installing a computer at work. Is there anything
you need to do to get the site working on that computer?
No, you just need internet access. You do not need
a computer to own a website; you only need a computer to view
your website. You do need a computer to receive email.
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I
like my design proof, let's move onto creating the website.
Can we make any changes as we go?
First be sure that you are happy with the colour, logo
and menu items. We want to be sure all of these things are 100%
what you want before moving forward to create the HTML (your
actual website). Once we move to the HTML stage you can still
make changes to content, text and images.
I'd
like a quarterly newsletter and a spot where people can join
our mailing list with their email address, to receive upcoming
sales & specials.
This is a great idea, the best way to do this is to
create your newsletter in Word. We will then convert your Word
document into a non-editable format suitable for viewing and
printing. There are two options for providing viewers the option
to contact you, The first option is simply a link that opens
the viewer’s e-mail editor. If you would like to see how
this works, go to www.jlsbikeskate.com and click on the “Join
our mailing list” link. This option can be included on
your website for little or no cost. The second option has a
more professional look and provides a full page of contact details
that you can include. You can include this form on your website
for a one time fee of $100-150. For an example of this options,
go to www.nutnaeart.com/contact.html.
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To
change our "Specials" area, do I let you know or can
I do it myself?
You can
try doing the updates if you like. We can give you your ftp
access information and you can use an FTP client & HTML
editor like Front Page or Dreamweaver (these have to be *registered
& non-educational programs). We do not offer support or
training with these programs.
However, changing the specials area take us as little as 2-4
minutes ($2.50) -- so if it's only going to change every month
or so, most people would want to save the hassle of doing it
themselves. When you request the change we will have it completed
within 2 business days, but many times we can do it that same
day. If you are comfortable with editing HTML, go for it!! If
not, again most people would want to save the hassle. It may
take you 30 minutes or more to do the same change that will
take us only a few minutes.
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I
think that we would need an update about 3 - 4 times weekly!
I think that I can learn quickly! Does that mean I need to buy
some software?
Yes. Microsoft
Front Page may come with the Microsoft Office Suite. Nut-Nae
Art does not use that program (this is why we do not offer education
or support with the program), but it is commonly used by beginners
& editors. We do not provide cost quoting for this product.
Dreamweaver is a higher end tool and can cost approximately
$500 USD. Again, because of copyright laws and guidelines, these
have to be *registered & non-educational programs.
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How
much are tile ads on EstevanMotorSpeedway.com?
Tile ads
are $200 for one spot per year, however until all the spots
are full we will leave your ad repeated on the site. There will
be a $50 set up fee to have your ad designed.
Can
you explain the info@yoursite.com thing?
We will create your own domain specific email account,
info@yoursite.com. This email address can be forwarded to your
current email address, so that both are being collected into
the same email program. The benefits to setting this up is that
you are promoting and advertising your website www.yoursite.com
through your email account and it looks more professional. You
don’t have to do a thing, and you can still use &
give out your old email account, however it would be better
to start using & giving out this new email account.
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Can
you put a counter to show how many people visit our webpage
or is that asking too much?
Actually, all of our websites have a very detailed
stats system that tells you how many visitors you've had, how
long they stayed, what pages they went to, etc. It even has
a country code! We will email you a link to your stats area
as soon as the site goes live. You will be able to log into
it anytime, from anywhere.
What
is Search Engine Optimization (SEO) & should I do it?
Submitting
your website in search engines may increase your online sales
dramatically. If you invested time and money into your website,
you simply MUST submit your website online otherwise it will
be invisible virtually, which means efforts spent in vain. The
only way for people to know about your website and boost your
revenues is to make your site visible in places where people
search for information. Here’s the good news…we
do it all for you!!!
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I
was wondering about a "Customer Survey" on our website,
would that be hard to do?
There are
two ways to set it up. One, we can use the form you have (as
long as it's a Word or Excel Document) & convert it to a
non-editable document for people to print & fax or bring
into the store -- this would only cost you out time (as little
as 15 minutes). Second, we can create an actual online form,
which is the better option because everything is automatically
sent to your email account. Online forms are $100 to $150. A
customer survey is quite simple so it would be $100. If you
needed to collect private information such as credit card numbers,
it would be $150 and we would set up a secure form.
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Someone
from the USA said they couldn't get the website to come up,
yet I got it. Is this a bug? Is it possible that they just didn't
type in the correct address?
If you
can email them, email the URL. They either typed it in wrong
or tried to "Search" for your actual domain name.
Many people do this; they type the domain name into the search
engine instead of the browser address bar. Rest assured your
site is fine here & around the world -- the error is on
the user end.
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Can
you make the text on my website a more fun font style?
We are often asked to "jazz" up the overall
font on a website. Some text on a website is a graphic, and
some is actual text. For example many menu items such as, "Home,
Products, etc." are graphics. And "Our company was
founded in..." is text.
Text should only be set in certain fonts because if someone's
computer doesn't have that font it will substitute it automatically,
therefore if you choose an uncommon font your website will look
different on most computers. Why can't you have ALL the text
as a graphic?? Search engines scan your text looking for keywords
to help place your site. We can dress up the site with "graphic"
titles, and bit's here & there. Have a look at some of your
favorite websites; you will see what we're talking about.
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Ok, so how do we get started?
Send us...
1. Your organization name & contact information.
2. A logo OR the name of your printer or a business that would
have your logo.
3. Choose one of the designs from www.nutnaeart.com/predesignedwebsites.html
OR leave it to us – if you are going custom let us work
our magic!!
4. Idea for a domain name (myballteam.com)
5. Lastly (for now) send us the page names you'd like.
Or call us & we'll help you with all of the above!
We will fax you an agreement
(you can sign & fax back), then we will draw out what the
site will look like & email a proof to you. You can critique
it. Once you have approved the design, we will create the HTML
(website). It will be in a private area that you can view online.
Then we will add the content (text & images) that you supply.
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Domain Name Tips
Dot
what?
There are many different extensions available right now. If
you are a business, we recommend a .com suffix. It is the first
extension that most people try when searching for a site. If
.com is not available, we will provide you with alternative
extensions as well as a list of prefixes and suffixes added
to your original choice.
Avoid
Trademarked Names
There are two really good reasons for this. We have all heard
the stories about the guy who thought ahead and bought "multi-million-dollar-company.com"
and sold it to the company for enough money to retire on. But,
remember that those companies have spent time and money creating
their brand, and it would really be unfortunate if the tables
were turned. The second reason to avoid trademarked names is
that companies are no longer opening their pocketbooks to get
their names back. They are calling their lawyers. Also, pending
legislation will soon make it very difficult to register someone
else’s trademarked name.
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One
may not be Enough
Sometimes, it isn’t a bad idea to register several similar
domain names. If you have "yourname.com", register
"yourname.net" so no one else takes it. You can register
your full company name and a shorter, easier to remember version.
Some people even register common misspellings of their company
name.
Character
types
Just a reminder. Domain names can only use letters, numbers,
and hyphens ("-"). Spaces and other symbols are not
allowed, and they cannot begin or end with a hyphen. Domain
names are not case sensitive and cannot exceed 63 total characters.
Can
I register my own domain name?
You can,
but why would you??
- Domains at Go Daddy
are $9 per year
- Domains from Nut-Nae Art are $30 per year
- Domains from Direct West are $275 per year (high admin fees!)
The reason why people purchase their domains from us & not
from other online sources is because we administer them FOR
FREE. We register them, set up the DNS & point it to its
proper server. We also throw in FREE email (worth $5 per email
per month).
So, for the $10 to $15 that we make on the domain name, we save
customers A LOT of time, not to mention the headache that some
of these online businesses cause with little or no customer
service.
**Also, We actually give
domain names away FREE with ALL sites. We only bill for them
on custom sites, the second year OR for additional domains.
For example, if someone wants three domains and only one site,
we bill for the additional two.
About Us, Nut-Nae
Art
